Product Sections
| Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We try to make sure that the prices on our website are accurate, however, we will need to validate the price before we process your order. If we are unable to supply a particular item, which you have ordered, or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order. We accept all major credit and dedit card payment and Paypal. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. |
| Delivery Schedule Delivery in the UK mainland is normally within 7 days and to other destinations within 10 days. Every effort is made to keep to this schedule however in certain cases items that are ordered are out of stock and have to be back ordered. In these circumstances delivery will generaly take up to 21 days but we will email you informing you of the delay. Our delivery days are from Monday to Fridays. Orders taken on Saturdays and Sundays will be processed the following Monday, Bank holidays excepted. WE NOW ALSO DELIVER TO THE USA EUROPE AND WORLDWIDE. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Reaching Us To contact us please email info@hydroxycut.co.uk, telephone +44 (0) 5601 625 904 (our telephone lines are open from 10am to 4pm BST) or write to us at Hydroxycut.co.uk, Unit 16, 32 Dalston Lane, London, E8 3AU |
| Privacy Policy Hydroxycut.co.uk do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy We are covered by the UK Governments Distance Selling Regulations and as such all our customers are entitled to a refund of the cost of goods supplied excluding postage and packaging provided that within seven days of receiving the goods they: 1. Provide us with written notice of cancellation. 2. Return the goods postage paid to us unopened in its original packaging 3. If goods are not received on delivery and are not subsequently collected from your local postal depot a charge of £7.50 will be made to cover costs of goods being returned to us. |
